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| Frequently Asked Questions |
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How do I care for my Swarovski Havaianas?
Are items able to be returned for a refund? How long will it take to recieve my order? Are other colors and styles available that aren't listed on website? How do I care for my Swarovski Havaianas? Although your sandals are made with the strongest industrial glue availabe, crystals may still come loose or fall off. Never leave your shoes in extreme temperatures. Glue may crack or melt. Never pack you shoes in a suitcase where they will be flat. If a small piece of glue is sticking out, use scissors to cut. If you pull the glue, it may cause multiple crystals to come loose. Back to Top Are items able to be returned for a refund? Yes, items can be returned for a full refund in some cases. I do not accept returns for size issues. Please refer to Havaianas size chart. Please see Returns page for more information. Back to Top How long will it take to recieve my order? In most cases, you will recieve your order within 10-14 business days. Each item is handmade when ordered which is why this amount of time is required. Please email me for a rush order at an extra charge. Back to Top Are other colors and styles available that aren't listed on website? Sometimes I am able to get special colors and styles. Please email or call me if you have a special request and I will do my best. Back to Top |
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